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We tested Flow XO chatbot: our opinions and tricks

 Chatbot Flow XO

The first aspect to realize is that in case you are in any doubt, it has a free (albeit limited) plan that let you get started out gambling the software program. This loose plan lets in you a workflow with:

500 interactions  technologywebdesign

2 weeks of registrations

five bots or streams

If you already want something extra superior, you may want to improve to a paid plan, the first being $ 19 in step with month. This consists of:

5,000 interactions

15 lively bots or streams

3 months of logs

Download consumer facts

Remove the branding message from Flow XO

Considerations before starting

The manner is sincerely pretty intuitive, even though you will nearly simply find out new things as you use it in order to make you reconsider the whole user interplay tree. My recommendation is that you first flip to analog and with pencil and paper begin to draw possible routes for users.

Try to put yourself inside the shoes of the capacity or cutting-edge patron, depending on the use you need to present it, and expect their behavior through chatting with the bot.

How to start using Flow XO

Choose the location or platform of the chatbot

The first aspect will be to create a new Bot. In doing so, you will must choose which platform you need to use it on:

Flow XO: pick out the platform

Choose the platform you want to apply Flow XO on

You can choose among:

Facebook Messenger

Gentle

Telegram

Twilio SMS

the fabric

So a long way I have handiest examined the net model and it's miles the one I will consciousness on in this newsletter. Although the working mode is commonplace to all: triggers, flows, attributes, and so on. So it's going to serve you irrespective of which platform you pick out.

On the next display screen, it'll list the fundamental configuration of the bot. You can choose matters like the name you need to give it, configure a first welcome textual content, the language, the call to movement or a touch extra superior configuration like finding out to overlook the conversation history, gather user IP, permit attachments, etc. .

So a long way the entirety is easy, so we begin with the mess.

Flow or float

A glide is the chatbot's response to something that has happened formerly (referred to as a trigger or trigger). From there, you could now chain the person's journey, questions and solutions, or actions to your element. To do that, I advocated you earlier than considering the possible methods.

When you create a flow, you could both do it from scratch or depend upon one of the templates your device offers:

Flow XO: select a version

Choose a default template or create one from scratch.

Let's flow directly to the blank canvas, it is wherein the ability for that is seen in more depth.

Start with an activator

You will need to pick a trigger or trigger in order that it triggers the bot's responses. In that feel, there are the main ones to apply at the beginning look, however it actually has extra than 100 integrations that you may use:

Flow XO: pick out a cause

As I stated, this trigger might be in price of collecting the person's action and triggering the rest of the actions. We are going to have a look at some of those or the ones which have been the most useful to me thus far and I suppose they may be used extra frequently.

New message. With this selection, you could installation a list of key phrases or terms. This way, your bot will "concentrate" to the person and if their message suits it, the float will start.

The most effective instance to remedy this would be to create a list of greeting words like Hello, Hello, Good afternoon, Hello, Hello, Nice to satisfy you, and so forth. In this way, our bot will acquire those words and we are able to start writing or asking questions about subjects of hobby.

Tote. It will serve as a wildcard to seize any form of interaction and always begin the float.

Continue with an movement

Once the cause is ready, it's miles our turn to respond. To do that, we can also launch numerous moves. The most common could be:

 

Send a message. You can ship him a customized message. It even gives preset responses to preserve the verbal exchange going.

Ask a question. Similar to the previous one, but calls for a reaction from the person. The question can be open (text) or thru options (preference). In turn, we can specify a validation! It is very powerful if we ask for things like an e mail or a cellphone wide variety to get a capability client.

Start a live chat. In the occasion that we've available sales experts or a aid crew, we can also

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